Backup contacts, photos, videos, sms messages and call logs from HTC Desire 500

HTC Desire 500

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

HTC Desire 500 is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

htc desire 500 dual sim: htc_asia_wwe/z4dug (z4dug/z4dug)
htc desire 500 dual sim: htc_europe/z4dug (z4dug/z4dug)
htc desire 500 dual sim: z4dug/z4dug (z4dug/z4dug)
htc desire 500: h3g_uk/z4u (z4u/z4u)
htc desire 500: htc_asia_wwe/z4u (z4u/z4u)
htc desire 500: htc_europe/z4u (z4u/z4u)
htc desire 500: htc_la_amx_spa/z4u (z4u/z4u)
htc desire 500: tim_it/z4u (z4u/z4u)
htc desire 500: tmo_at/z4u (z4u/z4u)
htc desire 500: vodafone_uk/z4u (z4u/z4u)
htc_desire_500: twm_tw/z4u (z4u/z4u)
htc_desire_500: z4u/z4u (z4u/z4u)

Confirmed versions

Android 4.1 Jelly Bean
jzo54k (14.16.36q4.22_14.35a.36.1lu/1.03.0001)
jzo54k (14.15.50qd.26_14.14.50.1nu/1.03.0001)
jzo54k (14.15.50qd.26_14.14.50.1nu/1.01.0001)
jzo54k (14.13.36q4.03_14.33a.36.1lu/1.02.0001)
jzo54k (14.11.36q4.02_14.30a.36.1lu/1.01.0001)
jzo54k (14.08.36q4.26_14.23a.36.1lu/1.01.0001)
jzo54k (14.07.50qd.18_14.12.50.1ju/1.01.0001)
jzo54k (unknown/1.03.0001)
jzo54k (unknown/1.02.0001)
jzo54k (unknown/1.01.0001)

Android versions running on HTC Desire 500

PhoneCopy for Android app supports various Android versions. Our users synchronized their HTC Desire 500 running Android 4.1 Jelly Bean (100.00%).

Text guideline - How to backup

From HTC Desire 500

If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

In the case of problems with synchronization, please contact us.

To HTC Desire 500

If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

User comments

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  • I received the notification to sycronize messages and cotacts since the tenth day of this month.I gave a try but unsuccesful to syncronize.That made outgoing calls very impossible.So please assist as soon as possible. georgeweikel16, 26/12/2023
    • We didn't find any synchronized phone in your profile. Are you sure you received notification from PhoneCopy? PhoneCopy support team, 27/12/2023
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