Backup Kontakte, Fotos, videos, sms messages und call logs from Motorola Moto G Pure

Motorola Moto G Pure

Available guides for synchronization to the secure cloud

Supported functions

  • Kontakt-Synchronisation
  • sms-Sicherung
  • call log backup
  • Foto-Synchronisierung
  • Video-Synchronisation
  • automatisch synchronisieren

Motorola Moto G Pure wird von PhoneCopy unterstützt. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

moto g pure: ellis_a/ellis (mt6762/ellis)
moto g pure: ellis_a/ellis (mt6762/k62v1_32_bsp)
moto g pure: ellis_retail/ellis (mt6762/ellis)
moto g pure: ellis_retail/ellis (mt6762/k62v1_32_bsp)
moto g pure: ellis_t/ellis (mt6762/ellis)
moto g pure: ellis_t/ellis (mt6762/k62v1_32_bsp)
moto g pure: ellis_trac/ellis (mt6762/ellis)
moto g pure: ellis_trac/ellis (mt6762/k62v1_32_bsp)
moto g pure: ellis_vzw/ellis (mt6762/ellis)
moto g pure: ellis_vzw/ellis (mt6762/k62v1_32_bsp)

Confirmed versions

Android 12
s3rh32.20-42-13-3-12 (mt6762_tc2.pr2.sp.v60.2.p39.04.89r/mbm-2.1-ellis_trac-d60c65273d-230713)
s3rhs32.20-42-13-3-12-4 (mt6762_tc2.pr2.sp.v60.2.p53.04.105r/mbm-2.1-ellis_trac-d60c65273d-231214)
s3rhs32.20-42-13-3-12-4 (unknown/mbm-2.1-ellis_trac-d60c65273d-231214)
s3rhs32.20-42-13-3-12-2 (unknown/mbm-2.1-ellis_trac-d60c65273d-230922)
s3rhs32.20-42-13-3-12-1 (mt6762_tc2.pr2.sp.v60.2.p45.04.96r/mbm-2.1-ellis_trac-d60c65273d-230812)
s3rhs32.20-42-13-3-12-1 (unknown/mbm-2.1-ellis_trac-d60c65273d-230812)
s3rh32.20-42-13-3-12 (unknown/mbm-2.1-ellis_trac-d60c65273d-230713)
s3rh32.20-42-13-2-3 (mt6762_tc2.pr2.sp.v56.2.1.p1.04.36.09r/mbm-2.1-ellis_trac-47677e3853-230330)
s3rhs32.20-42-13-2-3-2 (unknown/mbm-2.1-ellis_trac-c971cb77e7-230529)
s3rh32.20-42-13-2-3 (unknown/mbm-2.1-ellis_trac-47677e3853-230330)
s3rhs32.20-42-13-2-1 (mt6762_tc2.pr2.sp.v56.2.p4.04.36r/mbm-2.1-ellis_trac-47677e3853-221206)
s3rhs32.20-42-13-2-1 (unknown/mbm-2.1-ellis_trac-47677e3853-221206)
s3rh32.20-42-13-2 (unknown/mbm-2.1-ellis_trac-588a219c16-221123)
s3rhs32.20-42-10-17-4-1-1 (unknown/mbm-2.1-ellis_retail-4f49705a6c-231219)
s3rhs32.20-42-10-17-3-4-1 (unknown/mbm-2.1-ellis_retail-4f49705a6c-230925)
s3rh32.20-42-10-17 (unknown/mbm-2.1-ellis_retail-269008d307-230111)
s3rhs32.20-42-10-14-6-9 (unknown/mbm-2.1-ellis_vzw-4a0a80aa68-231214)
s3rhs32.20-42-10-14-6-1 (unknown/mbm-2.1-ellis_vzw-4a0a80aa68-230613)
s3rhs32.20-42-10-14-3 (unknown/mbm-2.1-ellis_vzw-f95c9c395f-230324)
s3rh32.20-42-10-4 (mt6762_tc2.pr2.sp.v60.2.p13.04.51r/mbm-2.1-ellis_a-5303ec76e4-221121)
s3rhs32.20-42-10-4-11 (unknown/mbm-2.1-ellis_retail-9769cf3d12-231216)
s3rhs32.20-42-10-4-9 (unknown/mbm-2.1-ellis_retail-9769cf3d12-230924)
s3rhs32.20-42-10-4-8 (mt6762_tc2.pr2.sp.v60.2.p13.04.51r/mbm-2.1-ellis_retail-9769cf3d12-230728)
s3rhs32.20-42-10-4-8 (unknown/mbm-2.1-ellis_retail-9769cf3d12-230728)
s3rhs32.20-42-10-4-6 (unknown/mbm-2.1-ellis_retail-9769cf3d12-230529)
s3rhs32.20-42-10-4-5-12 (mt6762_tc2.pr2.sp.v60.2.1.p2.04.51.05r/mbm-2.1-ellis_t-6af0a7be45-231216)
s3rhs32.20-42-10-4-5-12 (unknown/mbm-2.1-ellis_t-6af0a7be45-231216)
s3rhs32.20-42-10-4-5-9 (unknown/mbm-2.1-ellis_t-6af0a7be45-230728)
s3rhs32.20-42-10-4-4-10 (unknown/mbm-2.1-ellis_a-d1cda8fb3f-230922)
s3rhs32.20-42-10-4-4 (unknown/mbm-2.1-ellis_retail-d8a9dc386b-230324)
s3rhs32.20-42-10-4-3 (unknown/mbm-2.1-ellis_retail-d8a9dc386b-230201)
s3rhs32.20-42-10-4-2-15-2-4 (unknown/mbm-2.1-ellis_t-3f6487dd80-231216)
s3rh32.20-42-10-4-2-15-2 (unknown/mbm-2.1-ellis_t-3f6487dd80-230927)
s3rhs32.20-42-10-4-2-15 (unknown/mbm-2.1-ellis_t-3f6487dd80-230728)
s3rhs32.20-42-10-4-2-8 (unknown/mbm-2.1-ellis_t-aeb21cb76d-230324)
s3rhs32.20-42-10-4-2-6 (unknown/mbm-2.1-ellis_t-aeb21cb76d-230201)
s3rhs32.20-42-10-4-2-2 (unknown/mbm-2.1-ellis_t-aeb21cb76d-221206)
s3rhs32.20-42-10-4-1-5 (unknown/mbm-2.1-ellis_a-4424176bdd-230201)
s3rhs32.20-42-10-4-1 (unknown/mbm-2.1-ellis_retail-d8a9dc386b-221206)
s3rh32.20-42-10-4 (unknown/mbm-2.1-ellis_a-887a34c811-221221)
s3rh32.20-42-10-4 (unknown/mbm-2.1-ellis_t-5303ec76e4-221126)
s3rh32.20-42-10-4 (unknown/mbm-2.1-ellis_a-5303ec76e4-221121)
s3rh32.20-42-10-4 (unknown/mbm-2.1-ellis_retail-5303ec76e4-221109)
s3rhs32.20-42-10-3 (unknown/mbm-2.1-ellis_trac-806030bb55-221014)
s3rhs32.20-42-10-2 (unknown/mbm-2.1-ellis_retail-806030bb55-221010)
s3rh32.20-42-10 (unknown/mbm-2.1-ellis_trac-806030bb55-220914)
s3rh32.20-42-10 (unknown/mbm-2.1-ellis_retail-806030bb55-220914)
Android 11
rrh31.q3-46-138 (unknown/mbm-2.1-ellis_vzw-1d1791e52-220728)
rrhs31.q3-46-132-2 (unknown/mbm-2.1-ellis_retail-1d1791e52-220630)
rrh31.q3-46-132 (unknown/mbm-2.1-ellis_retail-1d1791e526-220607)
rrhs31.q3-46-123-5-4 (unknown/mbm-2.1-ellis_retail-a873e4ec67-221223)
rrhs31.q3-46-123-5 (unknown/mbm-2.1-ellis_retail-1d1791e526-220630)
rrhs31.q3-46-113-2 (unknown/mbm-2.1-ellis_retail-1d1791e52-220307)
rrhs31.q3-46-110-13 (mt6762_tc2.pr2.sp.v8.2.1.p4.01.66.87.03r/mbm-2.1-ellis_a-1d1791e526-220901)
rrhs31.q3-46-110-13 (unknown/mbm-2.1-ellis_trac-1d1791e526-220901)
rrhs31.q3-46-110-13 (unknown/mbm-2.1-ellis_t-1d1791e526-220901)
rrhs31.q3-46-110-13 (unknown/mbm-2.1-ellis_retail-1d1791e526-220901)
rrhs31.q3-46-110-13 (unknown/mbm-2.1-ellis_a-1d1791e526-220901)
rrhs31.q3-46-110-10 (unknown/mbm-2.1-ellis_trac-1d1791e526-220630)
rrhs31.q3-46-110-10 (unknown/mbm-2.1-ellis_retail-1d1791e526-220630)
rrhs31.q3-46-110-10 (unknown/mbm-2.1-ellis_t-1d1791e52-220630)
rrhs31.q3-46-110-10 (unknown/mbm-2.1-ellis_a-1d1791e52-220630)
rrhs31.q3-46-110-7 (unknown/mbm-2.1-ellis_trac-1d1791e526-220502)
rrhs31.q3-46-110-7 (unknown/mbm-2.1-ellis_t-1d1791e526-220502)
rrhs31.q3-46-110-7 (unknown/mbm-2.1-ellis_retail-1d1791e526-220502)
rrhs31.q3-46-110-7 (unknown/mbm-2.1-ellis_a-1d1791e526-220502)
rrhs31.q3-46-110-2 (mt6762_tc2.pr2.sp.v8.2.p57.01.66.87r/mbm-2.1-ellis_a-1d1791e52-220307)
rrhs31.q3-46-110-2 (unknown/mbm-2.1-ellis_trac-1d1791e526-220307)
rrhs31.q3-46-110-2 (unknown/mbm-2.1-ellis_retail-1d1791e52-220307)
rrhs31.q3-46-110-2 (unknown/mbm-2.1-ellis_a-1d1791e52-220307)
rrhs31.q3-46-110-2 (unknown/mbm-2.1-ellis_t-1d1791e5-220307)
rrh31.q3-46-110 (unknown/mbm-2.1-ellis_retail-1d1791e526-220124)
rrh31.q3-46-110 (unknown/mbm-2.1-ellis_vzw-1d1791e52-220124)
rrh31.q3-46-110 (unknown/mbm-2.1-ellis_trac-1d1791e52-220124)
rrh31.q3-46-110 (unknown/mbm-2.1-ellis_t-1d1791e52-220124)
rrh31.q3-46-110 (unknown/mbm-2.1-ellis_a-1d1791e52-220124)
rrhs31.q3-46-50-2-1 (unknown/mbm-2.1-ellis_a-38d1cfb0b-220105)
rrh31.q3-46-50-2 (unknown/mbm-2.1-ellis_a-320aeee45-211101)
rrhs31.q3-46-33-2 (unknown/mbm-2.1-ellis_retail-cca439a4c-211130)
rrh31.q3-46-33 (unknown/mbm-2.1-ellis_trac-0cfb30dae-210916)
rrh31.q3-46-33 (unknown/mbm-2.1-ellis_retail-0cfb30dae-210908)
rrh31.q3-46-22-20 (unknown/mbm-2.1-ellis_vzw-58f0a3379-211221)
rrh31.q3-46-22-3 (unknown/mbm-2.1-ellis_vzw-0cfb30dae-210911)
rrhs31.q3-46-20-5 (unknown/mbm-2.1-ellis_t-7a96205a-211201)

News

24.07.24
We just got first user of Motorola Moto G Pure in United Kingdom! Someone just backed up his Kontakte, Medien, sms messages und call logs from a new phone.
23.08.23
This phone model was just synchronized by PhoneCopy user in Indien. It transferred Kontakte und sms messages.
24.01.23
First user from Georgia just synced his Kontakte und sms messages on Motorola Moto G Pure phone.
23.11.22
We tested the functionality of PhoneCopy app on Motorola Moto G Pure device after Android 12 update.
01.05.22
Motorola Moto G Pure phone was synchronized by PhoneCopy user in Kanada. His Kontakte were transferred.
29.11.21
We freshly support Motorola Moto G Pure with Android 11 OS for photo, video, call logs, SMS and contact backup.
23.11.21
A new phone user has synchronized his Kontakte to PhoneCopy from United States.

Android versions running on Motorola Moto G Pure

When synchronizing, PhoneCopy users had following Android versions on their Motorola Moto G Pure: Android 12 (63.02%), Android 11 (36.98%).

Following chart shows contacts synchronisations with Motorola Moto G Pure running different Android versions.

Motorola Moto G Pure Nutzer auf der ganzen Welt

Motorola Moto G Pure wird für die Kontaktsicherung von PhoneCopy-Benutzern in mehreren Ländern auf der ganzen Welt bevorzugt - United States (Estados Unidos, États-Unis, ‘Amelika Hui Pū ‘ia) - 98.43%, Kanada - 1.32%, United Kingdom (Y Deyrnas Unedig, Unitit Kinrick, Rìoghachd Aonaichte, Ríocht Aontaithe, An Rywvaneth Unys) - 0.13%, Georgia (Sak'art'velo, საქართველო) - 0.06%, Indien (Bharôt, ভাৰত, ভারত, Bhārat, ભારત, भारत, Bhārata, ಭಾರತ, Bhāratam, ഭാരതം, Bharôtô, ଭାରତ, ਭਾਰਤ, भारतम्, Bārata, பாரதம், Bhāratadēsam, భారత దేశం) - 0.06%.

Following heat map shows contacts synchronisations with Motorola Moto G Pure using PhoneCopy across the globe.

Text guideline - How to backup

From Motorola Moto G Pure

Die Richtlinie ist noch nicht in Ihre Sprache übersetzt worden.
If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

Bei Problemen mit der Synchronisierung, bitte kontaktieren Sie uns.

To Motorola Moto G Pure

Die Richtlinie ist noch nicht in Ihre Sprache übersetzt worden.
If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

Bei Problemen mit der Synchronisierung, bitte kontaktieren Sie uns.

Benutzer Kommentare

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  • Good Day Team,
    I have uploaded my contacts+diary etc, from my Lumia 640 LTE (windows phone) successfully, but I don't seem to be able to download (from your cloud) to my new Huawei P40 Pro..., (previously known as the P40 els-nx9) which your systems say is supported. Spent hours so far..., even losing weight now! Help PLEASE...., REGARDS, Trev.
    trevor.lidbury, 29.08.20
    • Hi, did you download PhoneCopy application from Google Play or Huawei AppGallery? PhoneCopy-Support-Team, 30.08.20
      • Hi, on Windowsphone it was from Google Play, on new P40 plus, I honestly don't remember, but THINK it was from H AppGalley. I even paid for a month's premium upgrade. Having a look around 'tinternet' I've seen one version of PhoneCopy with the red/black background and another with a pale blue background. Both mine are red/black. Should I delete both phones and start again? Can't actually find the 'pale-blue-one' in a store? Is the blue one the newer version? Regards, Trevor L trevor.lidbury, 30.08.20
        • Hi, Windows mobile (Lumia) has older design because we keep it working until Microsoft will keep live their store. That step don't need to be repeated. Huawei P40 application is the same like on the following guide https://www.phonecopy.com/en/pages/how_to_synchronize_contacts_to_android . We found your phone contacting our servers but still not synchronized. Our technical team will contact you on Monday to check what should be wrong. PhoneCopy-Support-Team, 30.08.20
          • Hello again, and thank you for your prompt response. I will be patient and wait 'till Monday then. Trevor L trevor.lidbury, 30.08.20
            • Hello,

              your Huawei does not support Google Play Services.

              In this case, please, install PhoneCopy for Huawei:
              https://appgallery7.huawei.com/#/app/C102701109
              PhoneCopy-Support-Team, 31.08.20
              • https://appgallery7.huawei.com/app/C102701109 PhoneCopy-Support-Team, 31.08.20
                • My Huawei DOES support Google Play Services...., what it will NOT do is respond to the link that you've sent me. I think I may have to write-off the £1:92 I've paid to PhoneCopy. I still have the same problem! I've successfully uploaded my contacts from my Lumia 640 LTE to your 'Cloud'. But cannot download anything to my Huawei P40 pro. In the app, the P40 Think I want to UPload, but says there is nothing to upload. Is there anything else you can suggest please? trevor.lidbury, 01.09.20
                  • Hello again, sorry, but official Huawei documentation says that Huawei P40 does not contain Google Services and running on Android 10.
                    In our logs, generated by communication with your phone is named as P40 pro, but running on Android 4.4.2 KITKAT with older type of processor, what is very unusual.
                    We will send you more informaction to your private mail.
                    PhoneCopy-Support-Team, 01.09.20
                    • Thank you for this information. I've had this handset for less than a week. It came unlocked, apparently 'sealed', boxed, with the usual very small instruction leaflet, from a usually reliable source that I've used for a long time. I do now wonder though, if it is a genuine Huawei product? I have not owned any Huawei products before, so cannot compare. It is advertised variously at between £695:00 and £875:00 approx. I am very careful about buying things on the internet, but there's always a first time to be conned. I'm SURE that your information is correct. I'll await your further contact with interest. Thanks again, Trevor L trevor.lidbury, 01.09.20
            • Answered via private mail. PhoneCopy-Support-Team, 31.08.20
              • Hello again PhoneCopy team,
                Just wanted to say a really big thank you. After a complete week of communication to/fro between us, I have finally synchronised my Lumia 640 LTE with my new (highly suspect P40 pro) You even built a version of your app specifically for my use.
                I now have all 87 contacts and hundreds of diary entries on the Android P40 pro. Sorted all the contacts; now just looking around for a decent calendar📅diary for other content.
                Upgraded to premium at the start of this 'adventure' and have just paid for a bit😊more storage, (not that I'll need it) by way of a Thank You. Kind Regards, Trevor L


                trevor.lidbury, 05.09.20
                • Thanks ekechionyekachi0, 03.03.24
See whole discussion