Backup contacts, photos, videos, sms messages and call logs from Motorola Edge 20 Pro

Motorola Edge 20 Pro

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Motorola Edge 20 Pro is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

motorola edge 20 pro: pstar_retail/pstar (qcom/pstar)
motorola edge 20 pro: pstar_retaile/pstar (qcom/pstar)

Confirmed versions

Android 13
t1ras33.55-15-10-6 (unknown/mbm-3.0-pstar_retail-7a29f917191-230907)
t1ras33.55-15-10-1 (unknown/mbm-3.0-pstar_retail-7a29f917191-230424)
Android 12
s1ras32.41-20-16-11 (unknown/mbm-3.0-pstar_retail-7a040b0697c-230308)
s1ras32.41-20-16-10 (unknown/mbm-3.0-pstar_retail-9376d694c30-230101)
s1ras32.41-20-16-9 (unknown/mbm-3.0-pstar_retail-9376d694c30-221031)
s1ras32.41-20-16-6 (unknown/mbm-3.0-pstar_retail-9376d694c30-220905)
s1ras32.41-20-16-5 (unknown/mbm-3.0-pstar_retail-9376d694c30-220704)
s1ras32.41-20-16-3 (unknown/mbm-3.0-pstar_retail-9376d694c30-220503)
s1ra32.41-20-16 (unknown/mbm-3.0-pstar_retail-9376d694c30-220322)
Android 11
rras31.q3-19-86-7 (unknown/mbm-3.0-pstar_retail-840e9bb7644-220330)
rras31.q3-19-86-6 (unknown/mbm-3.0-pstar_retail-840e9bb764-220308)
rras31.q3-19-86-4 (unknown/mbm-3.0-pstar_retail-840e9bb7644-220105)
rra31.q3-19-86 (unknown/mbm-3.0-pstar_retail-840e9bb764-211207)
rras31.q3-19-50-1 (unknown/mbm-3.0-pstar_retail-840e9bb7644-211019)
rra31.q3-19-50 (unknown/mbm-3.0-pstar_retail-840e9bb7644-210906)
rra31.q3-19-32 (unknown/mbm-3.0-pstar_retail-840e9bb764-210727)

News

24/07/2023
PhoneCopy app is fully working after updating the Motorola Edge 20 Pro to Android 13.
25/09/2022
User from Mexico has synchronized contacts and sms messages with his phone.
14/09/2022
We noticed the update possibility of Motorola Edge 20 Pro to a new Android operating system version 12.
13/04/2022
User from Iran has synchronized contacts with his phone.
25/01/2022
Motorola Edge 20 Pro phone was synchronized by PhoneCopy user in Slovenia. His contacts were transferred.
21/12/2021
Even in Serbia we have a user with Motorola Edge 20 Pro phone. He backs up his contacts.
17/12/2021
We just got first user of this model in Sweden! Someone just backed up his contacts.
08/09/2021
We added Motorola Edge 20 Pro to supported devices with Android 11.

Android versions running on Motorola Edge 20 Pro

When synchronizing, PhoneCopy users had following Android versions on their Motorola Edge 20 Pro: Android 11 (92.62%), Android 12 (6.71%), Android 13 (0.67%).

The chart shows usage of Motorola Edge 20 Pro and Android versions for contact backup with PhoneCopy around the world.

Motorola Edge 20 Pro users around the world

Motorola Edge 20 Pro is preffered for contact backup by PhoneCopy users in several countries around the world - Czechia (Czech Republic, Česká republika) - 65.38%, Slovenia (Slovenija) - 15.38%, Sweden (Sverige) - 11.54%, Mexico (México, Mēxihco) - 1.92%, United Kingdom (Y Deyrnas Unedig, Unitit Kinrick, Rìoghachd Aonaichte, Ríocht Aontaithe, An Rywvaneth Unys) - 1.92%, Iran (Īrān, ایران) - 1.92%, Serbia (Srbija, Србија) - 1.92%.

The map shows usage of Motorola Edge 20 Pro for contact backup with PhoneCopy around the world.

Text guideline - How to backup

From Motorola Edge 20 Pro

If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

In the case of problems with synchronization, please contact us.

To Motorola Edge 20 Pro

If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

User comments

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  • Hello!

    Phonecopy App on Android phone sees only Phone contacts and Google Account contacts. But if the phone has Exchange Account (and contacts), Phonecopy App does not see this account and cannot add it as source of data (contacts).
    comsync, 08/07/2022
    • Hello, answered via private email. PhoneCopy support team, 11/07/2022
See whole discussion