Backup contacts, photos, videos, sms messages and call logs from Motorola Moto G 5

Motorola Moto G 5

Available guides for synchronization to the secure cloud

Supported functions

  • contact synchronization
  • sms backup
  • call log backup
  • photo synchronization
  • video synchronization
  • automatic sync

Motorola Moto G 5 is supported on PhoneCopy. Please note that following settings may vary a little depending on the firmware version.

Confirmed models

moto g (5): cedric/cedric (qcom/msm8937)
moto g (5): cedric_amx/cedric (qcom/msm8937)
moto g (5): cedric_amzin/cedric (qcom/msm8937)
moto g (5): cedric_o2/cedric (qcom/msm8937)

Confirmed versions

Android 11
rq2a.210305.006 (unknown/0xb831)
Android 8.1 Oreo
opp28.85-19 (m8937_22.29.02.71r cedric_indiadsds_cust/0xb831)
opp28.85-19-4-2 (m8937_46.42.02.75r cedric_indiadsds_cust/0xb831)
opp28.85-19-4-2 (m8937_46.42.02.75r cedric_emeadsds_cust/0xb831)
opp28.85-19-4-2 (m8937_46.42.02.75r cedric_emea_cust/0xb831)
opp28.85-19-4-2 (m8937_46.42.02.75r cedric_brazildsds_cust/0xb831)
opp28.85-19-4-2 (unknown/0xb831)
opps28.85-19-2 (unknown/0xb831)
opp28.85-16 (m8937_22.29.02.70r cedric_brazildsds_cust/0xb831)
opps28.85-16-6 (m8937_22.29.02.70.01r cedric_latam_cust/0xb831)
opps28.85-16-6 (unknown/0xb831)
opps28.85-16-4 (m8937_22.29.02.70.01r cedric_brazildsds_cust/0xb831)
opps28.85-16-2 (m8937_22.29.02.70r cedric_brazildsds_cust/0xb831)
opp28.85-13 (m8937_22.29.02.69r cedric_latamdsds_cust/0xb831)
opp28.85-13 (m8937_22.29.02.69r cedric_emeadsds_cust/0xb831)
opps28.85-13-6 (m8937_22.29.02.69.01r cedric_latamdsds_cust/0xb831)
opps28.85-13-6 (m8937_22.29.02.69.01r cedric_emeadsds_cust/0xb831)
opqs28.85-13-6 (unknown/0xb831)
opps28.85-13-6 (unknown/0xb831)
opps28.85-13-4 (m8937_22.29.02.69.01r cedric_emeadsds_cust/0xb831)
opps28.85-13-4 (unknown/0xb831)
opps28.85-13-2 (m8937_22.29.02.69r cedric_emeadsds_cust/0xb831)
opps28.85-13-2 (unknown/0xb831)
opp28.85-13 (unknown/0xb831)
Android 7.0 Nougat
npp25.137-93 (m8937_22.29.02.56r cedric_emeadsds_cust/0xb824)
npp25.137-93 (m8937_22.29.02.56r cedric_brazildsds_cust/0xb824)
npps25.137-93-14 (m8937_22.29.02.56.01r cedric_indiadsds_cust/0xb825)
npps25.137-93-14 (m8937_22.29.02.56.01r cedric_emeadsds_cust/0xb825)
npps25.137-93-14 (m8937_22.29.02.56.01r cedric_emea_cust/0xb825)
npps25.137-93-14 (m8937_22.29.02.56.01r cedric_brazildsds_cust/0xb825)
npps25.137-93-14 (unknown/0xb825)
npps25.137-93-12 (m8937_22.29.02.56.01r cedric_indiadsds_cust/0xb825)
npps25.137-93-12 (m8937_22.29.02.56.01r cedric_emeadsds_cust/0xb825)
npps25.137-93-12 (m8937_22.29.02.56.01r cedric_brazildsds_cust/0xb825)
npps25.137-93-12 (unknown/0xb825)
npps25.137-93-8 (m8937_22.29.02.56r cedric_indiadsds_cust/0xb825)
npps25.137-93-8 (m8937_22.29.02.56r cedric_emeadsds_cust/0xb825)
npps25.137-93-8 (m8937_22.29.02.56r cedric_brazildsds_cust/0xb825)
npps25.137-93-8 (unknown/0xb825)
npps25.137-93-4 (m8937_22.29.02.56r cedric_brazildsds_cust/0xb825)
npp25.137-93 (unknown/0xb824)
npps25.137-79-3 (unknown/0xb823)
npp25.137-73 (m8937_11.16.02.51r cedric_indiadsds_cust/0xb812)
npps25.137-73-4 (m8937_11.16.02.51r cedric_indiadsds_cust/0xb823)
npps25.137-73-4 (unknown/0xb823)
npp25.137-73 (unknown/0xb812)
npp25.137-72 (m8937_11.16.02.51r cedric_emeadsds_cust/0xb812)
npps25.137-72-4 (m8937_11.16.02.51r cedric_emeadsds_cust/0xb823)
npps25.137-72-4 (unknown/0xb823)
npp25.137-72 (unknown/0xb812)
npp25.137-45 (m8937_07.07.02.48r cedric_emeadsds_cust/0xb80c)
npp25.137-45 (unknown/0xb80c)
npp25.137-38 (unknown/0xb809)
npp25.137-33 (m8937_8000.122.02.45r cedric_indiadsds_cust/0xb809)
npps25.137-33-10 (m8937_8000.122.02.45r cedric_brazildsds_cust/0xb823)
npp25.137-33 (unknown/0xb809)
npp25.137-15 (m8937_8000.122.02.40r cedric_latamdsds_cust/0xb809)
npp25.137-15 (m8937_8000.122.02.40r cedric_emeadsds_cust/0xb809)
npp25.137-15 (m8937_8000.122.02.40r cedric_emea_cust/0xb809)
npps25.137-15-11 (m8937_8000.122.02.40r cedric_brazildsds_cust/0xb823)
npps25.137-15-11 (unknown/0xb823)
npps25.137-15-7 (m8937_8000.122.02.40r cedric_brazildsds_cust/0xb820)
npp25.137-15 (unknown/0xb809)

News

26/06/2022
We just added Motorola Moto G 5 to supported devices with the Android 11 operating system. We allow synchronization and backup of contacts, SMSes, call logs, photos, and videos to a secure PhoneCopy Cloud.
29/03/2022
Even in Germany we have a user with Motorola Moto G 5 phone. He backs up his contacts.
06/05/2021
User from Canada has synchronized contacts with his phone.
06/03/2021
First user from Slovakia just synced his contacts on Motorola Moto G 5 phone.
13/12/2020
First user from Argentina just synced his contacts on Motorola Moto G 5 phone.
29/11/2020
We just got first user of Motorola Moto G 5 in Pakistan! Someone just backed up his contacts from a new phone.

Android versions running on Motorola Moto G 5

PhoneCopy for Android app supports various Android versions. Our users synchronized their Motorola Moto G 5 running Android 8.1 Oreo (56.27%), Android 7.0 Nougat (43.42%), Android 11 (0.31%).

Following pie chart illustrates share between Android versions on Motorola Moto G 5 when syncing with PhoneCopy.

Motorola Moto G 5 users around the world

Motorola Moto G 5 is often used by PhoneCopy users in countries like Brazil (Brasil) - 53.43%, Denmark (Danmark) - 16.84%, United States (Estados Unidos, États-Unis, ‘Amelika Hui Pū ‘ia) - 15.18%, United Kingdom (Y Deyrnas Unedig, Unitit Kinrick, Rìoghachd Aonaichte, Ríocht Aontaithe, An Rywvaneth Unys) - 7.28%, Argentina - 2.91%, Pakistan (Pākistān, پاکستان) - 2.08%, Spain (España, Espanya, Espainia, Espanha) - 0.83%, Slovakia (Slovensko) - 0.21%, Czechia (Czech Republic, Česká republika) - 0.21%, India (Bharôt, ভাৰত, ভারত, Bhārat, ભારત, भारत, Bhārata, ಭಾರತ, Bhāratam, ഭാരതം, Bharôtô, ଭାରତ, ਭਾਰਤ, भारतम्, Bārata, பாரதம், Bhāratadēsam, భారత దేశం) - 0.21% and 4 other countries.

Following heat map illustrates share between users around the world synchronizing their Motorola Moto G 5 using PhoneCopy.

Text guideline - How to backup

From Motorola Moto G 5

If you want to transfer contacts from your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how to backup and synchronize contacts from Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now PhoneCopy for Android transfers to server contacts, photos, videos and SMS.

In the case of problems with synchronization, please contact us.

To Motorola Moto G 5

If you want to transfer contacts to your Android device please use following screenshot guide.
  1. Download our PhoneCopy for Android application to your mobile device.
  2. After launching the application, create a new account from the application. If you have already created an account on web pages www.phonecopy.com, log in to this existing account in the application.
  3. After successful login, go through the application setup wizard and then select "Synchronize" (for an account with an existing backup) / "Backup" (for an empty account) or press the "Later" button and then select option in the side menu "Back up contacts" / "Restore contacts" for one-way synchronization.

More detailed information and instructions include screenshots: how transfer contacts to Android

For more information about our app, visit our PhoneCopy for Android page.


You need an Android phone version 4.4 (KitKat), 5.0, 5.1 (Lollipop), 6.0 (Marshmallow), 7.0, 7.1 (Nougat), 8.0, 8.1 (Oreo), 9.0 (Pie), 10, 11, 12, 13 and 14 incl. tablets. Let us just remind you, that for now, PhoneCopy for Android transfers to server contacts, photos, videos, and SMS.

In the case of problems with synchronization, please contact us.

User comments

To leave a comment please sign in.

  • Hello!

    Phonecopy App on Android phone sees only Phone contacts and Google Account contacts. But if the phone has Exchange Account (and contacts), Phonecopy App does not see this account and cannot add it as source of data (contacts).
    comsync, 08/07/2022
    • Hello, answered via private email. PhoneCopy support team, 11/07/2022
See whole discussion